Privacy Policy

Privacy Policy Robab Enterprises

At Robab Enterprises, we are committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website, purchase our products, utilize our logistics services, or otherwise communicate with us.  

By accessing or using our website or providing your personal information to us, you consent to the collection, use, and disclosure practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website or provide us with your personal information.

1. Information We Collect

We may collect the following types of personal information from you:  

  • Contact Information: Your name, email address, phone number and job title.  
  • Business Information: Your company address, industry, and any other relevant information you provide in relation to your business activities.
  • Payment Information: If you purchase products or services from us, we may collect your credit card or debit card number, expiration date, and CVV code. We may also collect information about your bank account if you choose to pay via bank transfer.
  • Communication Information: Records of your interactions with us, such as emails, phone calls, or chat messages.
  • Log Data: Information automatically collected when you use our website, including your IP address, browser type, operating system, referring website, pages visited, and time spent on each page.

Cookies and Similar Technologies: We may use cookies, web beacons, and other similar technologies to collect information about your browsing behavior and preferences. 

The Purpose of Cookies

Websites use cookies to improve the user experience by storing small amounts of data on the user’s device. Cookies enable websites to remember users’ preferences, login information, and browsing history, resulting in a more personalized and smooth experience. Cookies, for example, can keep users logged in throughout their session, save products in a shopping cart, and recall language settings. Cookies also let website owners collect information on user behavior, allowing them to improve site performance and content. They are also used for targeted advertising, which ensures that users see ads that are relevant to their interests. While cookies considerably improve usability and convenience, they also raise privacy issues, which is why many websites now need user consent before storing cookies.

2. How We Use Your Information

We may use your personal information for the following purposes:

  • To Provide and Improve Our Services: We use your information to process your orders, provide logistics solutions, respond to your inquiries, and improve our website and services.  
  • To Communicate with You: We may use your contact information to send you order confirmations, shipping notifications, invoices, marketing communications (if you have opted-in), and other relevant information.
  • To Comply with Legal Obligations: We may use your information to comply with applicable laws and regulations.

To Protect Our Rights and Interests: We may use your information to protect our rights, property, and safety, as well as the rights, property, and safety of our customers and others.

3. How We Share Your Information

We may share your personal information with the following third parties:

Service Providers: We may share your information with third-party service providers who help us with payment processing, order fulfillment, shipping, marketing, and other business operations.  

Business Partners: We may share your information with business partners who offer products or services that may be of interest to you.

Legal Authorities: We may disclose your information to law enforcement or other government agencies if we believe it is necessary to comply with a legal obligation, to protect our rights or property, or to prevent fraud or other illegal activity. 

4. Your Choices

You have the following choices regarding your personal information:

  • Access and Update: You may access and update your account information by logging into your account on our website or by contacting us directly.
  • Marketing Communications: You may opt-out of receiving marketing emails from us by clicking the “unsubscribe” link at the bottom of the email or by contacting us directly.  
  • Cookies: You may disable cookies in your browser settings. However, please note that disabling cookies may affect your ability to use certain features of our website.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information. 

6. International Data Transfers

Your personal information may be transferred to and processed in countries other than your own. These countries may have data protection laws that are different from the laws of your country. By using our website or providing us with your personal information, you consent to the transfer of your information to countries outside of your own. 

7. Retention of Personal Information

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any changes

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